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Website/E-commerce Support
Work instructions for how to process E-commerce requests like RFQ Carts, Re-Orders, Orders, and more
Customer Management
- How to Assign Distributor Pricing to a MW Components/Hypercoils Website Customer
- How to Reset a Customer Password on the E-commerce Website
- MW Components/Hypercoils website tax exempt status guidelines
- How to manually enable tax exempt status on the MW Components/Hypercoils website
- How to manually enable terms on the MW Components/Hypercoils website
Order Management
- How do I process a Re-order Request?
- How to import an E-commerce Order
- What is the Structure of an E-Commerce Order Number?
- How to Cancel an E-Commerce Order and Process a Refund
- How to Identify and Import an E-Commerce 'Offline Quote Order New Part'
- How to Handle and Import Multi-Site Orders from the Website
- How to Manually Enable Tax-Exempt Status
- How to Identify and Import an Order From an Offline Quote