--- title: Website/E-commerce Support | Internal Help Center description: Work instructions for how to process E-commerce requests like RFQ Carts, Re-Orders, Orders, and more --- [Skip to content](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support#main-content) English Show submenu for translations [Website Support From](https://internalhelpcenter.mwcomponents.com/en/internal-resources/kb-tickets/new) ![MW\_COMPONENTS\_RGB\_PRIMARY\_LOGO\_AW (3)-2.png\]](https://internalhelpcenter.mwcomponents.com/hs-fs/hubfs/MW_COMPONENTS_RGB_PRIMARY_LOGO_AW%20(3)-2.png?height=47&name=MW_COMPONENTS_RGB_PRIMARY_LOGO_AW%20(3)-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Website Support From](https://internalhelpcenter.mwcomponents.com/en/internal-resources/kb-tickets/new) - [Login to Craft](https://www.mwcomponents.com/mwicdo/login) [Login to Craft](https://www.mwcomponents.com/mwicdo/login) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Website/E-commerce Support](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support) # Website/E-commerce Support Work instructions for how to process E-commerce requests like RFQ Carts, Re-Orders, Orders, and more ## Customer Management - [How to Assign Distributor Pricing to a MW Components/Hypercoils Website Customer](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-manually-assign-a-customer-distributor-pricing-on-the-mw-components/hypercoils-website) - [How to Reset a Customer Password on the E-commerce Website](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-do-i-reset-a-customer-password-on-the-e-commerce-website) - [MW Components/Hypercoils website tax exempt status guidelines](https://internalhelpcenter.mwcomponents.com/en/internal-resources/mw-components-website-tax-exempt-status-guidelines) - [How to manually enable tax exempt status on the MW Components/Hypercoils website](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-manually-enable-tax-exempt-status-on-the-mw-components/hypercoils-website) - [How to manually enable terms on the MW Components/Hypercoils website](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-manually-enable-terms-on-the-mw-components/hypercoils-website) ## Order Management - [How do I process a Re-order Request?](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-do-i-process-a-re-order-request) - [How to import an E-commerce Order](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-do-i-import-an-e-commerce-order) - [What is the Structure of an E-Commerce Order Number?](https://internalhelpcenter.mwcomponents.com/en/internal-resources/what-is-the-structure-of-an-e-commerce-order-number) - [How to Cancel an E-Commerce Order and Process a Refund](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-process-an-e-commerce-refund) - [How to Identify and Import an E-Commerce 'Offline Quote Order New Part'](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-identify-and-import-an-e-commerce-offline-quote-order-with-a-new-part) - [How to Handle and Import Multi-Site Orders from the Website](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-handle-and-import-multi-site-orders-from-the-website) - [How to Manually Enable Tax-Exempt Status](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-manually-enable-tax-exempt-status-on-the-mw-components-website) - [How to Identify and Import an Order From an Offline Quote](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-identify-and-import-an-order-from-an-offline-quote) See less ▼ ## Website User Instructions - [How to save an e-commerce shopping cart as a quote](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-to-save-an-e-commerce-shopping-cart-as-a-quote) ## Quoting - [How do I process a stock part RFQ from the MW website](https://internalhelpcenter.mwcomponents.com/en/internal-resources/how-do-i-process-a-stock-part-rfq-from-the-mw-website) ## Product Management - [How to Get Parts Listed Online](https://internalhelpcenter.mwcomponents.com/en/internal-resources/getting-parts-online-process-requirements) - [HubSpot Resources](https://internalhelpcenter.mwcomponents.com/en/internal-resources/hubspot-resources#main-content) - [CRM](https://internalhelpcenter.mwcomponents.com/en/internal-resources/hubspot-resources#crm) - [Website/E-commerce Support](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support#main-content) - [Customer Management](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support#customer-management) - [Order Management](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support#order-management) - [Website User Instructions](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support#website-user-instructions) - [Quoting](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support#quoting) - [Product Management](https://internalhelpcenter.mwcomponents.com/en/internal-resources/website-e-commerce-support#product-management) - [Customer Resource Links](https://internalhelpcenter.mwcomponents.com/en/internal-resources/customer-resource-links#main-content) - [Encouraging Customers to Use Self Service](https://internalhelpcenter.mwcomponents.com/en/internal-resources/customer-resource-links#encouraging-customers-to-use-self-service) [![MW Components](https://internalhelpcenter.mwcomponents.com/hs-fs/hubfs/MW_COMPONENTS_RGB_PRIMARY_LOGO_AW.png?width=2783&height=1024&name=MW_COMPONENTS_RGB_PRIMARY_LOGO_AW.png "MW Components")](http://www.mwcomponents.com) Copyright © 2026, MW Components