This page provides quick access to self-service videos you can share with customers. Each video covers a key task and includes a public YouTube link that’s ready to copy and send. Important: Please share only the YouTube links below.
1. How to Create an Account & Place an Order
Covers the full process from account setup to completing an order.
Shareable link:
https://www.youtube.com/watch?v=[VI0PdChHNHQ&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=1]
2. How to Log In and Search for Products
Quick guide to logging in and using the search bar effectively.
Shareable link: https://www.youtube.com/watch?v=2z2ijSViMnE&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=2]
3. How to View Quotes and Convert Them to Orders
Shows how to access quotes and turn them into orders with just a few clicks.
Shareable link: https://www.youtube.com/watch?v=[gGudB8Uo954&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=3]
4. How to Easily Reorder Items from Your Order History
Demonstrates how to reorder previously purchased items.
Shareable link: https://www.youtube.com/watch?v=[lDDcbXtMM_Y&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=5]
5. How to Check Your Order Status
Quick walkthrough of checking order progress and fulfillment.
Shareable link: https://www.youtube.com/watch?v=[24AVAuQaCqo&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=6]
6. How to Track Your Recent Orders
Explains how to find tracking info for recent purchases.
Shareable link: https://www.youtube.com/watch?v=[roxj2HuAfQ&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=4]