Customer Resource Links
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      2. Customer Resource Links

      Customer Resource Links

      This page provides quick access to self-service videos you can share with customers. Each video covers a key task and includes a public YouTube link that’s ready to copy and send. Important: Please share only the YouTube links below.

      1. How to Create an Account & Place an Order
      Covers the full process from account setup to completing an order.
      Shareable link: Create Account & Place Order

       

       

      2. How to Log in and Search for Products
      Quick guide to logging in and using the search bar effectively.

      Shareable link: Log in & Search

       

       

      3. How to View Quotes and Convert Them to Orders
      Shows how to access quotes and turn them into orders with just a few clicks.

      Shareable link: View & Order Quotes

       

       

      4. How to Easily Reorder Items from Your Order History
      Demonstrates how to reorder previously purchased items.

      Shareable link: Order History & Reorder

       

       

      5. How to Check Your Order Status
      Quick walkthrough of checking order progress and fulfillment.

      Shareable link: Order Status

       

       

      6. How to Track Your Recent Orders
      Explains how to find tracking info for recent purchases.

      Shareable link: Track Orders

       

       

      7. How to Bulk Order
      Explains how to upload multiple parts or SKUs at once to create a bulk order in just a few clicks.

      Shareable link: Bulk Ordering

       

      8. How to Check Out with Tax Exempt
      How to easily apply tax-exempt status when checking out online

      Shareable link: Apply Tax Exempt