1. Internal Help Center
  2. Customer Resource Links

Customer Resource Links

This page provides quick access to self-service videos you can share with customers. Each video covers a key task and includes a public YouTube link that’s ready to copy and send. Important: Please share only the YouTube links below.


1. How to Create an Account & Place an Order
Covers the full process from account setup to completing an order.
Shareable link:

https://www.youtube.com/watch?v=[VI0PdChHNHQ&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=1]

 

 


2. How to Log In and Search for Products
Quick guide to logging in and using the search bar effectively.

Shareable link: https://www.youtube.com/watch?v=2z2ijSViMnE&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=2]

 

 


3. How to View Quotes and Convert Them to Orders
Shows how to access quotes and turn them into orders with just a few clicks.

Shareable link: https://www.youtube.com/watch?v=[gGudB8Uo954&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=3]

 

 


 

4. How to Easily Reorder Items from Your Order History
Demonstrates how to reorder previously purchased items.

Shareable link: https://www.youtube.com/watch?v=[lDDcbXtMM_Y&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=5]

 

 


5. How to Check Your Order Status
Quick walkthrough of checking order progress and fulfillment.

Shareable link: https://www.youtube.com/watch?v=[24AVAuQaCqo&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=6]

 

 


6. How to Track Your Recent Orders
Explains how to find tracking info for recent purchases.

Shareable link: https://www.youtube.com/watch?v=[roxj2HuAfQ&list=PLb8lx415a1UhvcKhaPcvVNITwnrhhSEV7&index=4]